Business Discovery

Understand what is really holding your business back.

Find where time, money and capacity are being lost, establish why, and decide what should change. The answer may be process redesign, integration, software, automation, AI — or no new technology.

Choose your Discovery Request a scoping conversation

Which problem brought you here?

“We know what is frustrating us.”

Bottleneck Discovery →From £5,000

“We know something is costing us, but we do not know where.”

Value Leakage Discovery →From £7,500

“We want to modernise the business.”

Business Transformation Discovery →From £12,500

Not sure which fits? Ask us before you commit.

Evidence is followed to the cause. The intervention is selected afterwards.

Compare the scope and deliverables

Scroll across to compare all three services →

The scope changes; the evidence standard does not.
Scope, not quality	Bottleneck Discovery	Value Leakage Discovery	Business Transformation Discovery
You know…	Where the pain appears	Performance, margin or capacity is leaking	The organisation needs to operate differently
You need to establish…	The proven root cause or best intervention	Exactly where it is being lost or why	Where the highest-value changes are or what should happen first
We investigate…	One defined business problem and the dependencies needed to explain it	The operational and financial evidence behind cost and performance	A meaningful operating scope across the broader organisation
Your output	Root-cause diagnosis and implementation recommendation	Ranked map of leakage opportunities and recovery interventions	Prioritised operating transformation portfolio and roadmap
Scope	Focused	Multi-workflow or function	Broad organisation
From	£5,000	£7,500	£12,500

Every service uses the same evidence and assurance standard. The fee changes with the investigation scope, not the quality of the work.

Illustrative example · not a client result

See what you would get.

A finding connects the problem to evidence, a potential benefit and a practical next step. Here is a fictional report extract—not a live software demo.

The question: do we need a new quoting tool, or does the delay happen somewhere else?

Discuss your business question →

InnovAIte / DiscoverySample finding 01 · Hypothesis to test

Test the approval step first.

Prepare quote
Approval waitInvestigate here
Send quote

£9,200Illustrative annual capacity value

40 quotes/week × 10 minutes of avoidable handling × £30/hour × 46 weeks.Not cash saved. Costs not deducted.

Next step

Trial a bounded change to approval rules. Measure turnaround, handling time and errors before replacing the software.

Evidence, assumptions and limits

All numbers are invented for this example. A real finding would check quote timestamps, approval rules and exception records. Interview accounts alone would not prove the cause.

The calculation assumes about 6.7 hours of released capacity each week. Implementation costs, whether that capacity can be used, and competing explanations must be assessed. Benefits must not be counted twice.

A report you can use. A readout you can challenge.

You receive a decision-ready evidence pack, written audit report and live interactive findings presentation.

A decision-ready evidence pack

Approved, client-safe evidence linked to the conclusions it supports, with sensitive source material kept behind the agreed access controls.

Findings ranked by size

Not a flat list of everything wrong. What matters most, what it costs, and why we are confident.

Options with real numbers

Each option costed for money, effort and risk — including the option of changing nothing.

A stated recommendation

A clear recommendation, with the reasoning and trade-offs behind it.

Stated confidence

Where evidence is strong we say so. Where a finding is a working assumption, it is labelled as one.

A live interactive findings presentation

We walk the audit through with your leadership team, test challenges against the evidence and correct the answer when the evidence requires it.

AI only where it earns its place.

A clear rule may need straightforward automation. Missing information may need an integration. An unnecessary step may simply need removing.

AI can be useful for extracting information, classifying documents and drafting from approved material. We assess whether it can meet the task’s reliability, oversight and data-handling requirements.

Our approach is model-agnostic: where AI fits, the model should be selected for the task, data requirements, reliability and cost. That does not mean every model is suitable for every engagement.

What happens next?

Start with a free scoping conversation. We establish the question and whether Discovery is appropriate.
Review a written proposal covering scope, access, team involvement, timeline and fixed fee.
We gather and test evidence, then present the findings and options. You decide whether to implement anything.

The investigation has defined stages and decision boundaries. Timing depends on scope and evidence availability; it is agreed in the proposal.

UK engagements from £5,000

Every Discovery engagement is scoped before commencement and quoted as a fixed fee.

US on-site engagements from $15,000.

The quote sets out inclusions, any applicable taxes and travel costs. Changes to agreed scope are discussed and approved before additional work begins.

Request a scoping conversation

Built around your evidence. Designed around your trust.

Human-led, AI-assisted and evidence-controlled. A named operator is responsible for your engagement; material findings need evidence and human review before release.

Confidentiality, access and your rights

Confidentiality as standard

An NDA before any commercially sensitive material changes hands, signed from our side without being asked.

Data minimisation

We ask for what a stated question requires and nothing more. Where anonymised or extracted data will do, we use that.

Your data stays yours

Client information is used for the agreed purpose, with retention and return or deletion set out before processing begins. Reuse beyond delivery, including any proposed model training, needs separate assessment and the applicable legal and contractual permissions.

One named point of contact

You deal with the person doing the work. No account manager between you and the findings.

Clear rights, protected evidence

Your final report, recommendations and approved client-safe evidence pack are yours to use within the rights set out in the engagement. Sensitive source evidence remains subject to agreed access and retention controls. Underlying methodology, software and analytical systems remain proprietary to their existing rights holders.

Straight talk about your people

Discovery examines how work happens; it is not an employee-performance assessment. Interview attribution and access to sensitive accounts are agreed before evidence is gathered.

Recording, transcription, attribution, processing routes and retention are agreed before Discovery begins. Sensitive source material can be restricted, anonymised or excluded from client-facing outputs as appropriate.

Read our Discovery data & trust principles →AI & Human Oversight →

Tell us what you are seeing.

A short description is enough to start. We will reply to arrange a free scoping conversation and help you choose the right engagement.

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